Active vs passive Listening (difference between Active and passive)
Passive And Active Listening
Passive Listening is listening without reacting:
- Allowing someone to speak, without interrupting
- Not doing anything else at the same time
Active listening is reacting or doing something that demonstrates you are listening and have understood.
- Giving non-verbal cues to demonstrate you are paying attention (nodding, making eye contact, making facial expressions appropriate to what is being said)
- Reflecting back the main points and summarising what has been said
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